Plans
Compare Customer Photo Uploader plans and choose the right subscription for your Shopify store
On the Plans page, you can manage your Customer Photo Uploader subscription: review the available plans, compare features, and choose the one that best suits your store.
At the top of the page, switch between Monthly and Annual billing. Annual subscriptions save you more with a discount and extra free months.
Available plans
| Feature | Development | Basic | Grow (recommended) |
|---|---|---|---|
| Availability | Free for development stores; free for staging stores on request | Paid | Paid |
| Total photos | — | 500 | 1,000 |
| Photos per gallery | — | 50 | 100 |
| Custom Galleries | — | 2 | 5 |
| Product Galleries | — | Yes | Yes |
| Instagram Feed (Beta) | Yes | Yes | Yes |
The Development plan includes most of the app's features. To use it on a staging store, contact our Support team. Learn more about the Instagram Feed module.
Which plan is right for you
- Development — for contractors, developers, and store owners testing which functionality best fits their own or their client's store.
- Basic — for small and mid-size stores that want to build customer trust and start showing social proof with customer photos.
- Grow — for growing brands and larger stores that handle a large volume of customer content and want to maximize photo engagement across their website, including campaigns, collections, and seasonal highlights.
Change your plan
- Open the Plans page in the Customer Photo Uploader app.
- Review the available plans and their features.
- Choose Monthly or Annual billing.
- Click Choose Plan under the plan you want to activate.
- Enter your billing details and proceed with the payment.
- Click Approve to confirm the change.
Your new plan is applied immediately, and its features are unlocked right away.
You can upgrade or downgrade at any time. Upgrading unlocks new features instantly, while downgrading reduces the available limits after the current billing cycle.
Benefits of upgrading
- More customer photos — showcase more content from your shoppers.
- More galleries — create dedicated galleries for different parts of your store.
- Stronger trust signals — display authentic customer content to boost credibility.
- Scalability — plans grow with your business, from small shops to large-scale operations.
Need help?
Choose the most convenient way to get help with Customer Photo Uploader:
- Help Center & Documentation — read detailed instructions and the FAQ to find answers on your own.
- Contact Support — get help directly from our Support team.
Plans FAQ
Can I switch back to the Legacy Basic plan if I upgrade?
No, once you move to a new plan, you cannot return to the Legacy Basic plan. That plan is outdated, and our current plans will bring you much more value, so don't be afraid of switching!
If I downgrade my plan, what happens to my extra galleries or photos?
It will not be possible to change the plan to the lower one in case you're exceeding the limits for the photos or the galleries. To downgrade the plan, you'll need to reduce your usage of the limits by deleting the photos or the galleries.
Does the app automatically update my billing when I switch plans?
Yes, Shopify manages billing automatically. Your subscription will be adjusted at the time of the change.
Can I use the Development plan after already starting the Trial Period on any of the paid plans?
Yes, before you were charged for the Basic or Grow plan, you can switch to the Development plan (in case your store is eligible for that) absolutely for free.
What happens after my store transitions to a production one and I'm on a Development plan?
Your access to the app's functionality will be stopped until you choose the Basic or Grow plan for future app utilization. The photos and galleries won't be deleted, but they also won't be shown on your store's website until the paid subscription starts.